West Elm Credit Card Payment, Login, and Customer Service Information

west-elm-credit-cardWest Elm offers its credit card in partnership with Comenity Bank, and it is Comenity you will interact with when it comes to making a payment online or by mail, or to get customer service assistance. All of the information you need to complete any of these tasks is below:


If you’d prefer to pay by mail, the West Elm credit card payment mailing address is:

West Elm Credit Card
P.O. Box 659705
San Antonio, TX 78265-9705

If you are having trouble making a payment or need other customer service help, the phone number to call is 1-800-695-3988.