Volkswagen Service Credit Card Payment, Login, and Customer Service Information

The Volkswagen Service credit card is issued in partnership with Citibank, and it is Citi you will interact with in order to pay your card bill online, by mail, or by phone, or to get customer service assistance. Below you’ll find all of the information you’ll need to accomplish any of these tasks:


If you prefer to pay by mail, send your payment to the following address:

Volkswagen Service Card Payments
P.O. Box 9001006
Louisville, KY 40290-1006

If you’d like to pay by phone, or if you have other questions, the VW credit card customer service phone number to call is 1-888-343-1127.