Macy’s Credit Card Payment, Login, and Customer Service Information

If you are a holder of a Macy’s store credit card or Macy’s American Express Card, you’ll find information below on how to pay your credit card bill online or by mail, as well as customer service info if you need help:


If you would rather pay your Macy’s credit card bill by mail, the payment mailing address depends on which card you have:

Macy’s American Express
P.O. Box 9001108
Louisville, KY 40290-1108


Macy’s Credit Card
P.O. Box 9001094
Louisville, KY 40290-1094

If you want to pay by phone, or if you need other assistance, the Macy’s credit card customer service number to call is 1-888-257-6757.