Loft Credit Card Payment, Login, and Customer Service Information

loft-credit-cardLoft credit cards are issued in partnership with Comenity Bank, and it is Comenity you will interact with in order to make your card payment online or by mail, or to get customer service assistance. Below you’ll find all of the information you need to accomplish any of these tasks:

If you prefer to pay by mail, send your payment to one of the following addresses, depending on which card you have:

Loft Mastercard
P.O. Box 659569
San Antonio, TX 78265-9569

Loft Store Card
P.O. Box 659705
San Antonio, TX 78265-9705

If you’d like to pay by phone, of if you need customer service help, the phone number to call is:

  • Loft Mastercard: 1-866-886-1009
  • Loft Store Card: 1-866-907-5612