JCPenney offers its credit card in partnership with Synchrony Bank (formerly known as GE Capital Retail Bank), so it is Synchrony Bank you will deal with when it comes to paying your bill online or by mail, or if you need customer service help. Below you’ll find all the info you need to complete any of these tasks:
- To pay your JCPenney credit card bill online, log in to your account here and make a payment.
If you prefer to send in your JCPenney credit card payment, the mailing address is:
JCPenney Credit Card
P.O. Box 960090
Orlando, FL 32896
You can also pay by telephone or get other help on the JCPenney credit card customer service system. The phone number is 1-800-542-0800.