The J. Jill credit card is issued in partnership with Comenity Capital Bank, and it is Comenity that you will deal with when it comes to making a card payment online or by mail, or to get customer service help. Information on completing any of these tasks is below:
- If you want to make a payment on your J. Jill credit online, log in to your account here and pay.
If you prefer to send in your payment, mail it to the following address:
P.O. Box 659622
San Antonio, TX 78265-9622
If you are having trouble making a payment or need other customer service assistance, the phone number to call is 1-800-329-9713.