J. Crew Credit Card Payment, Login, and Customer Service Information

The J. Crew credit card is offered in partnership with Comenity Bank, and it is Comenity you will interact with when it comes to making a payment online or by mail, or if you need customer service assistance. Information on completing any of these tasks is below:


If you’d like to pay your J. Crew credit card bill by mail, send your payment to the following address:

J. Crew
P.O. Box 659704
San Antonio, TX 78265-9704

If you are having trouble making a payment or need other help, the J. Crew credit card customer service phone number is 1-888-428-8810.