Citi Double Cash Payment, Login, and Customer Service Information

If you are a holder of the Citi Double Cash credit card, below you will find all the information you need to log in to your account and make a payment online, or to pay by mail or phone, plus get customer service assistance if needed:


If you prefer to pay by mail, send your payment to the following address:

Citibank / Choice
P.O. Box 9001037
Louisville KY, 40290-1037

If you’d like to pay by phone, or if you have other questions about your Citi Double Cash Card, the Citi customer service phone number to call is 1-800-347-4934.