Ann Taylor Credit Card Payment, Login, and Customer Service Information

Ann Taylor credit cards are issued in partnership with Comenity Bank, and it is Comenity you will interact with when it comes to paying your bill online or by mail, or to get customer service help. Information on completing any of these tasks is below:


If you’d prefer to pay by mail, there are separate addresses for each card:

Ann Taylor Mastercard
P.O. Box 659569
San Antonio, TX 78265-9569


Ann Taylor Credit Card
P.O. Box 659705
San Antonio, TX 78265-9705

If you are having trouble making a payment or have other issues, you can reach Ann Taylor credit card customer service at one of the following phone numbers:

  • Mastercard: 1-888-292-5707
  • Store Card: 1-866-730-7902