Amazon Credit Card Payment, Login, and Customer Service Information

Amazon offers a popular Visa credit card issued by Chase as well as an Amazon-only financing card issued by Synchrony Bank. Below you will find information on payments and customer service contacts for both cards:

Amazon Rewards Visa or Amazon Prime Rewards Visa from Chase:

  • To make a payment and to access your account online, log in here.

If you want to pay by mail, the payment mailing address is:

Amazon Rewards Visa
P.O. Box 6294
Carol Stream, IL 60197-6294

You can also pay by phone — 1-800-436-7958.

If you need customer service help, that is a different phone number: 1-800-432-3117.

You can also make a payment at a Chase branch location.


amazon-prime-credit-cardAmazon Store Credit Card (or Prime Card) from Synchrony Bank:

If you prefer to pay your Amazon Store Card or Amazon Prime Card by mail, send your payment to the following address:

Amazon Store Card
P.O. Box 960013
Orlando, FL 32896

You can also make a payment by phone or reach Amazon credit card customer service at the following phone number: 1-866-634-8379.