If you are a holder of a Macy’s store credit card or Macy’s American Express Card, you’ll find information below on how to pay your credit card bill online or by mail, as well as customer service info if you need help:
- If you want to pay your Macy’s credit card bill online, go here to log in and make a payment.
If you would rather pay your Macy’s credit card bill by mail, the payment mailing address depends on which card you have:
Macy’s American Express
P.O. Box 9001108
Louisville, KY 40290-1108
Macy’s Credit Card
P.O. Box 9001094
Louisville, KY 40290-1094
If you would like to reach Macy’s credit card customer service for help on payments or other issues, the phone number is 1-888-257-6757.