If you are a holder of a Macy’s store credit card or Macy’s American Express Card, you’ll find information below on how to pay your credit card bill online or by mail, as well as customer service info if you need help:
- If you want to pay your Macy’s credit card bill online, go here to log in and make a payment.
If you would rather pay your Macy’s credit card bill by mail, the payment mailing address depends on which card you have:
Macy’s American Express
PO Box 183084
Columbus, OH 43218-3084
Macy’s Credit Card
PO Box 183083
Columbus, OH 43218-3083
If you would like to reach Macy’s credit card customer service for help on payments or other issues, the phone number is 1-888-431-6229.